Shipping information

shipping information

You will receive a confirmation email with a tracking once you place your order. We are not responsible for lost or stolen packages. You may contact USPS or the international carrier if there are issues. However because we love our customers and care about providing the best customer service, please reach out to us if you experience any difficulties and we will assist the best we can. 

For issues with tracking or missing packages please refer to the carrier first and then send us an email at info@ciamibali.com for further assistance. 

Domestic orders in the US:

Standard shipping is free for domestic orders within the United States when your purchase is $100 or more. Expect 5 business days for standard shipping. Expedite or overnight shipping is always an option for an extra fee at check out. All domestic orders under $100 cost a flat rate of $5 for standard shipping.

International orders:

We ship internationally! please refer to the options at check out for the carrier that supports your country. Calculations will be made depending on your location and choice of shipping time. expect 7+ business days for most international orders. Thank you for shopping with us ♥